Monitor
Aquilan’s Patriot Manager provides complete insight and tracking into operations with pre-defined, ready to implement monitoring analytics that identify a full-range of fraudulent activities.
Agent / Agency / Broker-Related Activity >>> Alerts (Red Flags) Provided:
- Agent has Same Address as Customer,
- Servicing Agent Change Followed by Withdrawal,
- Excessive Growth for a New Agent,
- Agent Bank Account used to Fund Multiple Policies.
- … 30 Alerts in Total.
Customer-Related Activity >>> Alerts (Red Flags) Provided:
- Excessive Name / Address Changes,
- CIP Discrepancy / Validation Failed,
- Potential Claims Fraud Activity.
- … 7 Alerts in Total.
Employee-Related Activity >>> Alerts (Red Flags) Provided:
- Policy Change to and back again over Short Period of Time.
Key features include:
- Alert Analysis – Alert/ Red flag indicators: Identify more truly suspicious activities with industry-specific defined indicators developed to accurately pinpoint suspicious actions across the enterprise.
- Automatic (Pro-Active) Alert Generation: Receive notice of suspicious activities through automatically generated alerts (in real-time and batch),
- Work Flow: Easy to Use Real-time display of work queue actions needing attention,
- Holistic View: All customers linked together in a single solution,
- Historical / Audit Reference / Integrity: Ability to enter progress notes, attach documents, record actions taken,
- Interactive Mapping: Display of Agents / Location / and Business across the U.S., with ability to drill down to specific policy.